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Return Policy

Return Policy

We want you to feel completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, you may return the item within 7 days of receipt will not incur a restocking. Items that are being returned must be in new and unused condition. Additionally all original boxes, bags, packaging and literature must be in new condition and included with the return. Please make sure the items you wish to return meet these criteria prior to proceeding. If you return the  product , you will be responsible for a 10% restocking fee even if it is returned within 7 days of receipt. Some restrictions may apply. 

 

Items not eligible for Returns or Exchanges:

Unwrapped products- Do not unwrap products until you are certain it is the correct size & Quality Return Procedure:

 

Step 1: Please email sales@jannatenterprises.com to obtain a Return Authorization (RA) Number. We will NOT accept any returns without a Return Authorization Number. All Packages without an Authorized Return Number will be refused! A Return Authorization Number expires 30 days from the date of issue. Expired Return Authorizations will be REFUSED and RETURNED. We will be more than happy to issue another Return Authorization number as long as the product is within the return window. Simply call our Custom Service department to obtain another number.
 
Step 2: Fill out a Return & Exchange Form, please Click Here to print out the form. The form is in PDF format. If you don't have Adobe Reader installed, Click here to download Adobe Reader for free.
 
Step 3: Return the item with its original packaging to: Jannat Enterprises Returns Dept. Islamabad. Pakistan
 
 
Step 4: Please write the RA Number clearly on the outside of the box, following the instructions below:
 
Please do not use a Shoe Box as your shipping box. Doing so will result in the exchange being denied. 
Jannat Enterprises Returns Dept. 
Islamabad. Pakistan. 
 
Note: We do not sell used merchandise and we would not want to give other customers the impression that we do by the sight of used packaging.